Our Repair Services

First-class diagnostics and repair with a warranty. Your appliance will be ready to use in no time.

Refrigerator Repair From temperature issues to compressor failures, we handle repairs for both built-in and freestanding refrigerators. We work with single and dual compressor models, including No Frost and auto-defrost (drip defrost) systems.

Freezer Repair We service freestanding upright and chest freezers of all capacities. We restore the functionality of models with electronic and mechanical controls, with No Frost or manual defrost systems.

Ovens Repair Our technicians repair electric and gas ovens, including wall ovens and freestanding units. We service models with convection, broilers (grills), steam features, and self-cleaning systems.

Dishwasher Repair We can fix any dishwasher - full-size, slimline, and compact models. We work with built-in, freestanding, and portable units.

Stove Repair Whether it’s a burner issue or uneven heating, we repair gas, electric, ceramic glass, and induction stoves and ranges.

Cooktop Repair We provide professional repair for gas, electric, and induction cooktops, including Hi-Light and ceramic glass surfaces.

Ice Maker Repair We service models built into refrigerators as well as standalone (portable and stationary) units.

Washer Repair From drainage problems to spin cycle issues, we repair all types of washing machines. We service front-loading and top-loading models, including inverter, belt-drive, smart systems, and washer-dryer combos.

Dryer Repair We repair all types of clothes dryers. We restore the functionality of condenser and vented models, as well as modern machines with a Heat Pump.

Garbage Disposal Repair Grinding noises, jams, or leaks? We offer fast and reliable garbage disposal repair to get your kitchen back to normal.

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Customers Reviews

Benjamin Branham Jule 2025

Excellent same day service at a good price! The office scheduled a tech when I called, which was awesome. He did a great job diagnosing the issue with the washer and had the part to fix it. I highly recommend using Ok Appliance.

Ambur Rose Jule 2025

I have a 20 year old Viking oven I thought was a goner. I was overjoyed that not only did they fix it, but they also gave me options about what more they could do to keep it lasting for years to come. They were so incredibly kind, knowledgeable -- and they're the only company I plan to call from now on if I have any issues with any appliances! Thank you so, so much OK Appliance!!

Andrea Purdy Jule 2025

I called OK Appliance Repair and Zac came out to take a look at our washer. As it turned out, he told us the dripping we were hearing was just our AC dripping into the drip pan(as it should). How embarrassing!! He was so incredibly polite and thoughtful by not charging us the dispatch fee. What a wonderful company and a great guy!

Tennille Luginbill Jule 2025

Contacted them and within the hour, a repairman was at my house. This is the second time we have used them. They are always prompt and reasonably priced.

Fatima Ismayilova Jule 2025

Thank you for your service! Zack was great and timely in resolving our GE stove issues with recommendation on how to avoid in future. Giving 5 star 👍

Cənab Dərin Jule 2025

Excellent service and quick resolution to my broken LG refrigerator! Thanks

Cap Troll Jule 2025

First class service! Good price, very friendly and helpful, got the job done quickly. Highly reccomend!!

All reviews

Best Appliance Repair in Charlotte, NC

With over 10 years of experience, we repair all kinds of household appliance breakdowns.

Over the years, we have received more than 250 positive reviews on Google Maps. About 40% of them are for repairing refrigerators and freezers, 30% for repairing ovens and stoves, and another 30% for repairing washing machines.

We provide a 90-day warranty on parts and labor.

You can contact us anytime for consultation or post-repair support within 90 days.

We are authorized by all major suppliers and use only original parts.

Your appliance will be repaired with high quality and in full compliance with factory standards. This is especially important when repairing dryers equipped with modern systems and sensors. Such an approach is also essential when repairing dishwashers, which come into contact with dishes and require increased reliability and safety.

We fix any problem.

Our technicians have deep technical knowledge and years of experience repairing household appliances. We carefully study the specifics of every model and brand, enabling us to quickly diagnose and resolve issues of any complexity.

Same-day emergency service.

We strive to provide service on the same day at a time convenient for you. We understand that appliance breakdowns can disrupt your daily life, so our technicians prioritize urgent calls and work quickly and efficiently to get your appliance up and running.

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Brands We Repair

About Us

We carefully select our team members — only professionals who work according to modern repair standards. Household appliances constantly evolve, so we regularly undergo training and update our equipment to provide fast, high-quality service.

Our technicians hold all necessary certifications and licenses for appliance repair and maintenance. We strictly comply with local and national regulations to ensure reliability, safety, and a high level of service. This approach helps us maintain consistent quality and a strong reputation among our clients.

We’re Local and Accessible

Our team consists of local experts living in Charlotte, NC, and surrounding areas. We understand the needs of our community and pride ourselves on offering honest and transparent service. You can count on:

Upfront pricing with no hidden fees
Experienced professionals who know their craft
Punctuality — we arrive exactly on time

By choosing us, you support a local business and receive service you can trust.

How It Works

3 Easy Steps

1. Call or Book Online - 1 Min

Same & next day appointments available.

2. Technician Arrives

You will receive a written estimate for labor and parts.

3. Expert Repair & Warranty

We service all brands & models. Enjoy peace of mind with a 90-day warranty.

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Our Repair Prices

Free diagnostics with repair.
Final price = cost of labor + parts

The price will be provided after thorough diagnostics, once we identify the faulty part or determine that only preventive maintenance is needed.

Pricing is disclosed upfront — we guarantee full financial transparency. Our rates are fair and competitive, and we always explain the cost breakdown.

Our Team

Technician

Appliance service specialist with hands-on field experience

Service Supervisor

Oversees service quality and supports technicians on complex cases

Owner, Lead Appliance Technician

15+ years of experience in professional appliance service

Customer Support Operator

Schedules appointments and assists customers 7 days a week

Our Portfolio

Real service jobs completed by our technicians in Charlotte, NC

Burner cleaning and electric ignition issue fixed

Oven door and hinge replacement

Control panel issue fixed on-site

Garbage disposal cleaning and functionality restored

Microwave electronic issue resolved

Dryer maintenance and component replacement completed

FAQ

1. Where are you located, is it near me?

We have several technicians based in different parts of Charlotte and the surrounding areas. This allows us to cover both the city and nearby neighborhoods efficiently. We provide in-home repair service – so we are actually even closer than near you – the repair will be carried out right in your home, at a time convenient for you, with same day repair available whenever possible. Waiting time depends on technician availability rather than distance – just call us to schedule a suitable appointment.

2. What types of appliances do you work with?

Our technicians in Charlotte, NC, specialize in repairing almost all types of household appliances:

Washing machines (front-loading and top-loading, belt-driven and inverter);
Refrigerators (built-in and freestanding, with or without a freezer compartment);
Stoves (gas and electric);
Ovens (built-in and freestanding);
Dishwashers (compact and full-size, built-in and freestanding);
Microwaves (solo and with grill);
Dryers (condensing, heat pump, and vented);
Garbage disposals;

We service all brands and any level of complexity. If your appliance model is not listed, give us a call — most likely, we repair it too.

3. How to tell if your appliance can still work and for how long?

The decision depends on the age of the appliance, service costs, and its overall condition. If the appliance is relatively new and the cost is minimal, restoring its functionality is usually the best option. However, if the unit is old and the service is expensive, replacement may be more practical.

4. How to know when an appliance is unsafe to use?

Critical signs that you should stop using your appliance and call a technician immediately include:

unusual or loud noises during operation;
problems starting or complete failure to power on;
unstable performance or spontaneous shutdowns;
burning smell or melting plastic odor;
electric shocks when touching the appliance.

Important: all household appliances operate on high voltage, and electric shock can be extremely dangerous. In addition, a burning smell may indicate overheating of the wiring and poses a fire hazard.

5. Why is it important to have your appliance diagnosed by a certified technician?

When you hire a professional, you get the guarantee of accurate diagnostics and high-quality repair. Our technicians have the experience and specialized tools to quickly handle breakdowns of any complexity. In addition, we provide a warranty on all work, giving you peace of mind.

Attempting DIY fixes often leads to further damage or even dangerous situations. Professionals follow all safety protocols and use modern service techniques, helping extend the life of your appliance.

6. Do I need to bring my appliance to a service center?

No, you don’t need to take your appliance anywhere. Our technicians come directly to your home in Charlotte, NC, and perform diagnostics and repair on-site. This saves you time and effort while ensuring that your appliance is fixed quickly and conveniently without the hassle of transportation.

7. How much does appliance repair cost?

Prices depend on the type of appliance, the issue, and the complexity of the repair. We always provide upfront quotes after a quick diagnostic, so you’ll know the total before we begin.

8. Is there a diagnostic fee?

Yes, a small diagnostic fee applies to cover the technician’s visit and inspection. However, this fee is waived if you proceed with the repair — you only pay for the actual work and parts.

9. How quickly can you come?

We offer same-day and next-day service whenever possible. Our local technicians are based throughout Charlotte and nearby areas, which lets us respond quickly.

The diagnostic is free if you decide to have the repair done.

10. Do I need to be home during the repair?

We recommend that an adult be present to discuss the issue and approve the repair before work begins. This ensures everything is explained clearly and completed to your satisfaction.

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